Solutions based on Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship management solution, which contains the necessary tools for the creation and presentation of a full picture on the customer: from first contact with the customer to the conclusion of the transaction and subsequent service.

Microsoft Dynamics CRM includes sales, marketing and customer services modules, which form in aggregate a convenient, flexible and accessible tool that makes it possible to introduce the necessary amendments to all the business processes for closer collaboration with customers and an increase in the rate of return for the company.

Microsoft Dynamics CRM is directly embedded in Microsoft Office and represents an understandable and well-known Microsoft Outlook interface, ensuring the rapid adaptation and high productivity of employees. The tasks of managing customer information, including e-mail management, dispatch of communications, storage of business contacts and maintenance of a calendar, can be performed directly from Microsoft Outlook.


For more information on our IT-consulting services and services in implementation of information systems please contact:

Valeria Polyakova, FBK Consulting Partner

You are also welcome to leave your inquiry online

Tel.: +7 495 737-53-53

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